Do you have an entrepreneurial spirit and love leading a team? Are you passionate about aviation and looking to grow your career? Do you enjoy people management and helping promote team member growth? Do you thrive in a fast-pace, goal-oriented environment? Do you consider yourself to be safety conscious? Do you enjoy working with deadlines, and do you meet them with ease? If you have answered to any of these questions, we want to talk to you!
Executive Aviation is excited to announce that we are looking for an Operation's Manager – Below the Wing for our Halifax (YHZ) team. The Operations Manager will act as the accountable leader for all daily operational activities both above and below the wing. Reporting to the Associate Director, YHZ, the Ops Manager will have a strong focus on safety and security. Performance will be measured by operational KPI’s, efficient facility utilization, customer and guest satisfaction and front-line engagement. The Operations Manager is responsible for implementing processes and procedures for effective guest and aircraft handling and performance during regular and irregular operations. They will be responsible for identifying areas for process improvements between Customer Service and Ground Operations departments.
Responsibilities:
- Manage Customer and Partner relationships and ensure compliance in accordance with all local agreements – maintaining monthly meetings with equivalent managers
Manage local relationships with airport authorities, regulatory agencies and corporate resources related to day of operational activity
Responsible for implementing processes and providing pro-active plans to ensure team compliance to Executive Aviation, Airline, Airport and Transport Canada standards
Responsible to make recommendations on manpower levels recognizing seasonality, load factors, flight schedule weather, etc. balancing the need of the operations with corporate priorities such as cost containment and guest experience.
Qualifications:
