Company Description Italian Market is Halifax’s premier destination for Italian foods and experiences, offering everything from olive oils and balsamic vinegars to classic desserts like tiramisu and cannoli. Under one roof, guests enjoy a busy Trattoria with authentic Italian fare available for dine-in or take-out, as well as catering services for events of all sizes. The atmosphere is lively and welcoming, reflecting the warmth and hospitality of Italian culture. Located in the north end of Halifax, NS, Italian Market provides team members with a dynamic workplace focused on quality, service, and a love of great food.
Role Description Managers, Supervisors, Team Leads, and Servers are responsible for delivering an excellent guest experience in a fast-paced Trattoria setting. Day-to-day tasks include overseeing front-of-house operations, leading and mentoring staff, coordinating table service, and ensuring food and beverage orders are prepared and served efficiently. Team members handle guest interactions, manage reservations and seating, support catering orders, and help maintain cleanliness and safety standards in all customer-facing areas. Managers and Supervisors may also assist with scheduling, training, inventory support, and daily cash procedures, while Servers focus on attentive table service and upselling menu items. This is a full-time, on-site role located in Halifax, NS.
Qualifications
- Experience in restaurant or hospitality roles such as management, supervision, team leadership, or serving, with strong customer service skills.
- Ability to lead and support a diverse team, including training, giving feedback, and fostering a positive, respectful work environment.
- Strong communication and interpersonal skills, with the ability to interact professionally with guests and colleagues in a busy setting.
- Basic understanding of food service operations, including POS systems, cash handling, health and safety standards, and opening/closing procedures.
- Proven ability to multitask, prioritize, and stay organized during peak service times while maintaining attention to detail.
- Interest in Italian cuisine and culture; prior experience in Italian or casual dining environments is an asset.
- Availability for full-time work, including evenings, weekends, and holidays as needed.
- Previous leadership experience (for Manager, Supervisor, Team Lead roles) and serving experience (for Server roles); formal hospitality training or certification is an asset.
