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Gladstone Dental Centre

Dental Administrator

Halifax, NS, Canada

Full-time

Within 25 km of Halifax · About 0.5 km from the city centre

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Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posted: Oct 31, 2026

Original job description

Company Description Gladstone Dental Centre provides affordable and convenient family dentistry services to the local community. The practice offers comprehensive dental exams as well as cosmetic, restorative, preventive, periodontal, and general family dental care. Gladstone Dental Centre is committed to delivering quality oral health services in a welcoming and accessible environment for individuals and families. The team focuses on patient comfort, clear communication, and continuity of care to support long-term dental health.

Role Description The Dental Administrator is a full-time, on-site role based at Gladstone Dental Centre in Halifax, NS. This role is responsible for managing daily front-desk operations, including greeting patients, scheduling appointments, coordinating patient flow, and handling phone and email inquiries. The Dental Administrator maintains patient records, processes billing and payments, and supports insurance coordination to ensure efficient administrative workflows. This position collaborates closely with dental providers to optimize patient care schedules, communicate treatment plans, and support a positive experience for all visitors. The role also includes maintaining a clean and organized reception area, managing office supplies, and adhering to privacy and regulatory standards.

Qualifications

Foundational knowledge of medicine and basic dental terminology to support accurate patient communication and record-keeping.
Experience with patient care coordination, including appointment scheduling, follow-ups, and maintaining a respectful, service-focused environment.
Ability to support training activities such as onboarding new administrative team members and assisting with process updates.
Comfort working with physicians and dental professionals, facilitating effective communication between clinical and administrative staff.
Strong organizational and time-management skills, with attention to detail in documentation and billing.
Proficiency with dental practice management software and general computer applications (e.g., scheduling, email, electronic records).
Excellent verbal and written communication skills, with a professional and inclusive approach to working with diverse patients and colleagues.
Previous experience in a dental or medical office setting is preferred; post-secondary education in healthcare administration, business, or a related field is an asset.

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More about this job

Responsibilities

Manage front-desk operations, including greeting patients, scheduling appointments, coordinating patient flow, responding to inquiries, maintaining records, and processing billing and payments. Coordinate insurance and treatment-plan communications with dental providers, support a positive patient experience, and maintain an organized reception area, office supplies, and compliance with privacy and regulatory standards.

Requirements

Candidates should have foundational medical knowledge and basic dental terminology, experience coordinating patient care, and strong organizational, time-management, documentation, and communication skills. Proficiency with dental practice management software and general computer applications is expected; dental or medical office experience is preferred, and post-secondary education in healthcare administration, business, or a related field is an asset.

Skills

Appointment Scheduling
Patient Care Coordination
Patient Records Management
Billing and Payment Processing
Insurance Coordination
Dental Terminology
Electronic Records
Patient Communication
Time Management
Organization
Attention to Detail
Team Training and Onboarding
Privacy Compliance
Office Supply Management
Reception Operations

Visa sponsorship

Not detected in the job text

Keywords

Dental Administration
Front-Desk Operations
Family Dentistry
Patient Care Coordination
Appointment Scheduling
Patient Flow
Patient Records
Billing
Payment Processing
Insurance Coordination
Dental Terminology
Scheduling Software
Email
Electronic Records
Treatment Plans
Patient Follow-Ups
Team Onboarding
Process Updates
Privacy Standards
Regulatory Standards
Reception Area
Office Supplies
Medical Practices

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