Client Onboarding Senior Specialist
About Citco
Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.
Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.
A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.
About the Role:
The role of a Client Onboarding Senior Specialist involves leading organic growth for existing clients and supporting the Project Managers on integrations, conversions and projects. The Senior Specialist will be part of a global integration team and will be supporting projects across multiple locations. The integration team is the central point of contact for the client both technical and support during onboarding. The role involves dealing with the senior management of all the organizations that interact with Citco Fund Services. The ability to clearly communicate both verbally and written is essential.
Job Duties in Brief:
Project manage new business:
- Project manage the integration of new business for existing clients
- Provide support for new client launches/conversions (NBEC’s)
- Adding services (ie: Enhanced Middle Office)
Project manage other client projects:
- Major service level agreement changes
- Process improvements
About You:
- Bachelor of Master level degree.
- Minimum of 2 years’ experience in financial services industry
- Strong working knowledge of hedge fund administration
- Middle or Back Office experience is desirable
- Strong Customer Relationship management
- Ability to manage time effectively, set priorities and meet deadlines
- Experience in Project Management is desirable
- Excellent communication skills
What We Offer:
- A challenging and rewarding role in an award-winning global business.
- Opportunities for personal and professional career development.
- Great working environment, competitive salary and benefits, and opportunities for educational support.
- Be part of an industry leading global team, renowned for excellence.
Confidentiality Assured.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
